Great staff upgraded my room. kids loved the play area. Could improve on check-in clarity.

stylish rooms but limited dog amenities

The stylish and clean room offered a wonderful city view that made our stay enjoyable. The breakfast selection was impressive, with a variety of delicious items to choose from. The staff was welcoming, especially with our dog, providing a dog bed, blanket, and bowl for water upon arrival.

The dog amenities could have been more comprehensive.

Luxurious spa services provided a welcome escape.

The service at check-in was disappointing. I found it unacceptable that my requests for a kettle and tea were not met, as basic amenities should be standard. the phone system was frustrating and complicated, making it difficult to get assistance when needed.

Just a prime choice for a weekend break in Gothenburg with great value. The outdoor pool was a nice spot to unwind. Try to avoid the busy spa times for a better experience.

a stylish hotel with a luxurious rooftop pool experience and great breakfast options, perfect for couples and friends

Jacy'z Hotel & Resort is an amazing destination! The breakfast options were extensive and delightful, with so many local favorites. The rooftop pool is a true highlight, providing a breathtaking experience!

I enjoyed the modern and stylish design of Jacyz, with comfortable seating areas and a cozy fireplace that made it easy to relax. The layout was senior-friendly, allowing for easy movement throughout the beautiful spaces.

A quieter atmosphere during meals would enhance relaxation.

great service but minor noise issues

The staff was attentive and made me feel valued during my three-night stay. The swimming pool provided a perfect escape for relaxation, set against a stunning city view that enhanced the ambiance. The dining experience exceeded expectations, with a variety of delicious dishes that satisfied my palate.

The noise from nearby streets was sometimes distracting at night.

The hotel boasts stylish decor and an impressive lobby area featuring a shuffleboard, ping pong tables, and a pool table, creating a vibrant atmosphere. The breakfast spread was extensive, with an array of options that truly stood out. the room was quite small, and the noise from the lively reception area made it difficult to hear staff during check-in. the absence of windows in the room was disappointing, significantly affecting the overall experience.

the check-in was frustrating without proper instructions. the stylish decor made my stay enjoyable, especially the vibrant lobby atmosphere and cozy fireplace. the breakfast was delicious and offered fresh options like smoothies! ! 🥤

my stay was amazing! the hotel exceeded my expectations with its beautiful decor and the best buffet breakfast ever. i loved the vibrant atmosphere, especially the lounge with shuffleboard and ping pong.

minibar wasn’t restocked during the stay.